PLEASE READ CAREFULLY 

1. Your initial deposit/payment reserves your event date and is non-refundable. 

a) For smaller orders (between 12-60) need to be booked 2-3 weeks in advance.

 

b) For larger orders (between 72 and up) need to be booked a month and 1/2 in advance due to the supplies needed, time required and labor. *(Examples: weddings, large work events, etc.)

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c) When your Order Quote is emailed to you, you have a 3 day "grace period" to look over & sign your contract. After the 3 days, if the contract is not signed, it becomes VOID. So please make sure you look everything over & sign in a timely manner to begin the process of securing your desired date & order. 

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**NOTE: Because all of the cake(s) and frosting(s) are homemade/made to order I need adequate time bake, prepare and focus on the design for each order. Many orders require special ingredients or supplies (especially for the decor aspect). 

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**If it's a "last minute"  SMALL order (1-2 weeks) I will do my best to try and fill that order based on what orders I have coming up, but I cannot guarantee I will always be able to fill last minute orders so PLEASE plan accordingly when placing your orders.

 

**CHECKOUT the PARTY BITES page for small, last minute easy orders! This will be a better bet than placing an order for something really custom**

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2. Orders that are less than $200 MUST be paid in full at the time of the request/order agreement. This covers the expenses needed for baking/decor supplies, design planning and of course the labor. But MOST importantly it secures your order. 

**If you are unable to pay in full at the time of the request/order agreement please let this be known at the time you place your order so I can hopefully work with you on a payment date. 

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**ORDERS WILL NOT be fulfilled if the FULL payment is not made a week and 1/2 prior to your event/delivery date.**

-Orders more than $200 (large events, weddings, etc.) requires a NON=REFUNDABLE  50% deposit. The remaining balance is DUE 2 weeks prior to the delivery/pickup date. 

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-Once the order(s) have been placed, there are NO cancellations or refunds due to the specific supplies, ingredients, etc needed for the orders. Payments are final. 

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3. The date of your final payment is the final date for any changes of size, style or flavors of your cake pops.  Any changes requested after this date cannot be guaranteed and may be subject to additional charges.

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**If a rush is needed on an order (adding more cake pops to the order, design changes that require new designs, colors, elements, etc. will be charged a 25% RUSH FEE on the total cost of the additions)

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Ex: An additional dozen Tier#2 cake pop are needed:

-Tier#2 = $42.00 a dozen 

-25% of $42.00 = $10.50

-TOTAL for the rush (additional items/changes) = $52.50

 

4. Delivery and setup is decided based on the individual requests of each client.

 

5. We are not responsible for any damage to the cake pops after delivery/setup is complete.  You are responsible for providing an appropriate and secure table and environment for the cake pops. Optimal room temperature of 73 degrees or below.

 

 6. If you or your representative elect to pick up and set up the cake pops, you assume all liability and responsibility for the condition of them once it leaves (Bean Bites) possession.  

 

 7. On occasion we will photograph our cake pops and we reserve the right to use any photographs for display or promotion without compensation to you.

 

 8. Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.

 

 9. Performance of this agreement is contingent upon the ability of (Bean Bites) to complete the agreement and is subject to labor disputes or strikes, accidents, Acts of God, and other causes beyond our control.

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